We ship Lumora worldwide, with tracking on every order.
- Free Standard Shipping — included on all orders · 10–20 business days
- Express Insured Shipping — $4.99 · 5–8 business days
You'll receive a tracking link by email the moment your order ships. Delivery times are estimates from dispatch and can vary slightly by destination and local customs.
Lost or damaged orders
Every Lumora is covered. If your order is lost in transit or arrives damaged, contact us and we'll send a replacement or issue a full refund — whichever you prefer.
Returns
We want you to love your Lumora. If it's not right, reach out within 30 days of delivery and we'll help with a return or refund. Items should be in original condition. Contact us before sending anything back so we can guide you through it.
Questions?
Email us at support@lumoralamp.com — we usually reply within one business day.