How fast will my Lumora arrive?
Every order ships with tracking. Free Standard Shipping arrives in about 10–20 business days. In a hurry? Choose Express Insured Shipping ($4.99) at checkout and it's on its way in 5–8 business days. You'll get a tracking link by email as soon as it leaves the warehouse.
Where do you ship?
Worldwide — 235+ countries. Wherever you are, your golden hour ships free.
Is shipping really free?
Yes. Free Standard Shipping is included on every order, to every country. Express is an optional upgrade at checkout.
Will I get tracking?
Always. Every order — standard or express — is fully tracked door to door.
Why does delivery take a couple of weeks?
We keep Lumora affordable by shipping direct rather than marking it up through middlemen. Standard delivery lands in 10–20 business days; if you'd like it sooner, Express gets it to you in 5–8.
What if it arrives damaged or doesn't show up?
We've got you. Every order is insured — if it's lost or damaged in transit, we'll replace it or refund you, no drama. Just reach out.
What's your return policy?
30 days. If your Lumora isn't right for you, contact us within 30 days of delivery and we'll make it right.
How do I use it?
Plug it into any USB port or power bank, point it at a wall, and dim the room. Move it closer or further to shrink or grow the "sun." The remote changes all 16 colors and brightness from across the room.